Support

Open help and the release history

For all editor users Updated 28 September 2026

Where

Need Help link and the footer version link

Find the help centre and the published release-history destination from the app.

Steps

  1. Choose Need Help in the app to open the Prevue help-centre link.
  2. Use the footer version link to open the changelog destination.
  3. When reporting a problem, include your project, action and visible error.

Expected result

The links open the corresponding Prevue website pages in a separate tab.

Effect on the published viewer

Links do not change project data or publication.

Still need a hand?

Send us the project name, what you were doing and any error you saw. We'll get back to you.