Getting started

Build your first map with the guided tour

For new users with trial or active editing access Updated 30 September 2026

Where

Your projects → Get started with a tour

Build a real project with guidance for naming it, uploading a background, creating and placing a point, and trying the visitor preview.

Before you begin

Sign in with an account that can create and edit a project. Prepare a JPG, PNG or WebP site-plan image under 15 MB. The tour uses your own project and uploads; it is not a separate demo.

Steps

  1. On an empty Your projects page, choose Get started with a tour. Enter a project name and choose Create project.
  2. Follow Add your background and upload your image. Wait for the upload and save to finish.
  3. Open Points, choose Add point, and replace New point with a name such as Lot 01. Choose Next after it saves. Add optional details, then choose Next again.
  4. Return to Map, open Add points, select your point and click its location on the background. The tour recognises its saved placement.
  5. Choose Preview, then click the point to open its information card. Explore the preview and choose Next.
  6. Choose Continue exploring. Add more points and data, adjust columns, branding and settings, or visit the Help Centre.

Expected result

You have a saved draft with a background and a placed point. The five main tour stages contain smaller prompts for individual controls.

Pause, resume and navigation

  • Close the tour with X at any time. Your project work is kept.
  • Choose Resume getting started to continue. Progress is stored for your account in the same browser and site; it does not sync between devices.
  • Previous revisits guidance without undoing edits.
  • The tour waits for uploads and saves. Naming, optional details and preview exploration require Next.
  • If a save fails, close the tour, use the editor’s Retry control, then resume.
  • Existing editable projects also offer Getting started tour.

Effect on the published viewer

Finishing the tour does not publish the project, start a subscription or change access. Preview shows the saved draft. Publishing remains a separate action requiring eligible access.

Help

Both Help Centre and Contact us on the completion card open the Help Centre.

Still need a hand?

Send us the project name, what you were doing and any error you saw. We'll get back to you.