Legal
Terms & Conditions
Effective 25 September 2026
Draft
This page is a summary of the current policy while the site is being moved. The exact wording will replace it before launch.
1. Agreement
These terms are an agreement between you and Commotion Games Pty Ltd (trading as Prevue), Queensland, Australia. Subscribers must be at least 18.
2. The service
Prevue is a presentation and enquiry tool. It does not verify ownership, planning approvals or boundaries. Viewing a map or submitting an enquiry does not reserve a lot or create a property sale contract.
3. Accounts
Keep your registration details accurate and your credentials secure. You are responsible for the access you authorise.
4. Trials and limits
The standard trial lasts 14 days and includes one Basic project. Publishing publicly requires a paid subscription. Trial projects are deleted 60 days after the trial ends unless a subscription is activated.
5. Pricing and renewal
Basic is AUD $280 + GST per project per month and Pro is AUD $480 + GST per project per month. Subscriptions are billed in advance and renew automatically until cancelled. We give at least 30 days' notice of any increase to recurring prices.
6. Cancellation
Cancellation takes effect at the end of the paid period, with no cancellation fee. After paid access ends, maps are unpublished and the project is kept for 60 days before deletion.
7. Refunds
We don't offer refunds for change of mind, low usage, unused time or cancelling partway through a billing period. Nothing in these terms limits your rights under the Australian Consumer Law.
8. Your content
You keep ownership of your content. You give Prevue a limited licence to host and display it so we can provide the service.
9. Accuracy
You are responsible for keeping property information current. Maps and dimensions may be illustrative and are not a substitute for surveys, title searches or professional advice.
10. Enquiries, privacy and integrations
You must have a lawful basis for collecting enquiries and provide an appropriate privacy notice. Third-party integrations have their own terms.
11. Acceptable use
Don't use Prevue for unlawful content, malicious code, attempts to access other accounts, or reselling the software. Prevue branding must stay in place unless you have a white-label entitlement.
12. Availability
We take reasonable care to keep Prevue available but don't guarantee uptime unless agreed in writing. We give at least 30 days' notice before materially reducing core paid features.
13. Suspension and termination
For breaches that can be fixed, we normally allow at least 14 days to fix the issue before terminating.
14. Exports and deletion
You can export your data as JSON or Excel during the retention period. Prevue is not intended to be your permanent archive.
15. Liability
Each party's total liability is generally capped at the greater of AUD $5,000 and the fees paid or payable in the previous 12 months, with some exceptions.
16. Changes and disputes
We give at least 30 days' notice of materially adverse changes. Queensland law governs these terms, and disputes should first be raised with us directly.