Legal
Privacy Policy
Effective 25 September 2026
Draft
This page is a summary of the current policy while the site is being moved. The exact wording will replace it before launch.
Who we are and what this covers
This policy covers prevueapp.io, the Prevue dashboard, maps that are embedded or shared, enquiries made through those maps, and your contact with us. Prevue is operated by Commotion Games Pty Ltd, trading as Prevue, in Queensland, Australia.
Customers who create maps decide what goes on them and how they use the enquiries they receive. Prevue provides the technology and handles information to run the service.
Information we collect
- Account and contact details.
- Project content, such as site plans, floorplans, photos, property details and pricing.
- Enquiry details submitted through a map.
- Billing information. Payments are processed by Stripe.
- Technical and usage data, such as IP addresses, device information and map interaction events.
How we use and share it
We use information to run accounts, host maps, route enquiries, provide analytics, handle billing, offer support and meet our legal obligations.
We do not sell personal information, and we do not use buyer enquiries to market unrelated services. Enquiries go to the operator of the relevant map, whose own privacy notice governs how they use it.
Our core providers are Supabase (authentication), Stripe (billing) and Cloudflare (project data and file storage). Google services may apply, depending on the features enabled.
Overseas handling
Information may be stored or accessed outside Australia.
Cookies
We use essential storage for sign-in and sessions. Optional analytics and third-party tools may add more.
Security
We take reasonable steps to protect information, and we will notify affected people of a breach where required.
Retention
Projects are kept for 60 days after paid access or the trial ends, then deleted unless a subscription is reactivated. You can export your data as JSON or Excel during that period. Backups and records we are legally required to keep may be held for longer.
Access, correction and complaints
Send access, correction or privacy requests to hello@prevueapp.io. We acknowledge complaints within seven business days and aim to respond in full within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).