Storage and project lifecycle

Check storage and clean up unused files

For account owners Updated 28 September 2026

Where

Settings then Account storage

Track uploaded files across projects and reclaim safely unused content.

Steps

  1. Open Account storage and choose Refresh.
  2. Review total usage, file types, per-project totals and the file list.
  3. Detach unwanted references or publish a replacement background when the previous public file is no longer needed.
  4. Choose Clean up unused files and read the confirmation.
  5. Confirm deletion and refresh usage.

Expected result

Files not needed by saved content are removed and the account usage is updated.

Tips and limits

The default allowance is 100 MB across the account, not per project. An administrator can raise it; Account storage shows the current allowance. Drafts, published viewers and archived items can keep files in use. New unattached uploads are normally protected for 24 hours. Replacements need room for both files. Downloaded backups and database rows are not counted as uploaded-file storage.

Effect on the published viewer

Cleanup is an immediate permanent file operation. Publishing a replacement may be needed before its old asset is unused.

Still need a hand?

Send us the project name, what you were doing and any error you saw. We'll get back to you.